Quality is Personal: a Foundation for Total Quality Management - Harry Roberts - Books - Free Press - 9780029266250 - June 28, 1993
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Harry Roberts
Quality is Personal: a Foundation for Total Quality Management 1st edition

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In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists" - by which employees monitor waste reducers and value adding activities in their immediate work environment-can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 28, 1993
ISBN13 9780029266250
Publishers Free Press
Pages 176
Dimensions 152 × 229 × 15 mm   ·   272 g
Language English  

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