Say It Right the First Time - Loretta Malandro - Books - McGraw-Hill Education - Europe - 9780071408615 - April 16, 2003
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Loretta Malandro
Say It Right the First Time Ed edition

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Explains the communication principles that inspire people to perform at better levels. This book provides the communication skills needed to motivate people, move up the career ladder, and handle difficult situations. It also features insights into the emotional impact of words and how to use these "emotional triggers" to connect with others.

240 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released April 16, 2003
ISBN13 9780071408615
Publishers McGraw-Hill Education - Europe
Pages 304
Dimensions 183 × 224 × 15 mm   ·   412 g
Language English  

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