Lean Six Sigma for Service - George Michael - Books - McGraw-Hill Education - Europe - 9780071418218 - July 16, 2003
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George Michael
Lean Six Sigma for Service Ed edition

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Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.

300 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released July 16, 2003
ISBN13 9780071418218
Publishers McGraw-Hill Education - Europe
Pages 400
Dimensions 159 × 233 × 27 mm   ·   724 g

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