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CRM at the Speed of Light, Fourth Edition Paul Greenberg 4th edition
CRM at the Speed of Light, Fourth Edition
Paul Greenberg
The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.
698 pages, ill
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | October 16, 2009 |
| ISBN13 | 9780071590457 |
| Publishers | McGraw-Hill Education - Europe |
| Pages | 688 |
| Dimensions | 165 × 238 × 42 mm · 1.16 kg |
| Language | English |
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