Assertiveness at Work: A Practical Guide to Handling Awkward Situations - Ken Back - Books - McGraw-Hill Education - Europe - 9780077095338 - June 1, 1999
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Ken Back
Assertiveness at Work: A Practical Guide to Handling Awkward Situations 3 Rev edition

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Offers guidance on developing assertiveness to minimise conflict and stress, and optimise management effectiveness. This work combines the practical approach of the second edition with sections on being assertive upwards, negotiating assertively, and how assertion can help during times of change.

224 pages, Illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 1, 1999
ISBN13 9780077095338
Publishers McGraw-Hill Education - Europe
Pages 224
Dimensions 150 × 220 × 10 mm   ·   311 g

See all of Ken Back ( e.g. Paperback Book )