Customer Service: Career Success Through Customer Loyalty - Paul Timm - Books - Pearson Education (US) - 9780133056259 - July 12, 2013
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Paul Timm
Customer Service: Career Success Through Customer Loyalty 6th edition

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This textbook provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.

240 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released July 12, 2013
ISBN13 9780133056259
Publishers Pearson Education (US)
Pages 240
Dimensions 252 × 205 × 7 mm   ·   526 g
Language English  

See all of Paul Timm ( e.g. Paperback Book )