Information Technology in the Service Society: A Twenty-First Century Lever - National Research Council - Books - National Academies Press - 9780309048767 - 1994
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National Research Council
Information Technology in the Service Society: A Twenty-First Century Lever

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Examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have implemented information technology, examining the impact of management actions and styles on the perceived benefits of information technology in services.

288 pages, Illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released 1994
ISBN13 9780309048767
Publishers National Academies Press
Pages 288
Dimensions 152 × 229 × 25 mm   ·   476 g

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