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How to Appreciate Your Customers B. H. Elvy
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How to Appreciate Your Customers
B. H. Elvy
This volume looks at the factors influencing buying decisions and the supplier's response to the customer. It deals with the handling of complaints, and the way in which companies can change in order to move an organization towards a greater recognition of individual buyer's needs.
216 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | June 20, 1995 |
| ISBN13 | 9780333598924 |
| Publishers | Palgrave Macmillan |
| Pages | 216 |
| Dimensions | 141 × 222 × 18 mm · 417 g |
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