Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients - Cohen-Posey, Kate (Lakeland, FL) - Books - John Wiley & Sons Inc - 9780470281949 - May 27, 2008
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Cohen-Posey, Kate (Lakeland, FL)
Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients

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A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people Making Hostile Words Harmless creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges.

186 pages, Illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released May 27, 2008
ISBN13 9780470281949
Publishers John Wiley & Sons Inc
Pages 208
Dimensions 156 × 235 × 14 mm   ·   306 g

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