Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care - Transport and Society - Hans-Liudger Dienel - Books - Taylor & Francis Ltd - 9780754674474 - April 20, 2009
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Hans-Liudger Dienel
Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care - Transport and Society New edition

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Examines strategies for the representation of user interests in public transport from a variety of perspectives. This book reviews approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries, including Austria, and Czech Republic.

356 pages, includes 13 tables & 29 figures

Media Books     Hardcover Book   (Book with hard spine and cover)
Released April 20, 2009
ISBN13 9780754674474
Publishers Taylor & Francis Ltd
Pages 330
Dimensions 156 × 234 × 19 mm   ·   453 g
Language English  
Editor Schiefelbusch, Martin

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