Customer Friendly: The Organizational Architecture of Service - James T. Ziegenfuss - Books - University Press of America - 9780761837527 - March 15, 2007
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James T. Ziegenfuss
Customer Friendly: The Organizational Architecture of Service

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246 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released March 15, 2007
ISBN13 9780761837527
Publishers University Press of America
Pages 246
Dimensions 161 × 239 × 23 mm   ·   494 g
Language English  

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