Synchroservice!: the Innovative Way to Build a Dynasty of Customers - Edward M. Jr. Knod - Books - Irwin Professional Publishing - 9780786302451 - May 1, 1994
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Edward M. Jr. Knod
Synchroservice!: the Innovative Way to Build a Dynasty of Customers First edition

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In Synchroservice!, Schonberger, teaming up with Edward M. Knod, Jr., targets leading-edge world-class excellence strategies for the service industry, giving you everything you need to design and execute a synchronized service strategy. Through practical advice gleaned from years of experience, the authors give you the insight to synchronize every aspect of your organization for improved customer service - and enhanced competitive advantage!

Media Books     Hardcover Book   (Book with hard spine and cover)
Released May 1, 1994
ISBN13 9780786302451
Publishers Irwin Professional Publishing
Pages 300
Dimensions 160 × 240 × 30 mm   ·   535 g
Language English  
Contributor Edward M. Jr. Knod

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