Why Didn't You Say That in the First Place?: How to Be Understood at Work - Richard Heyman - Books - John Wiley & Sons Inc - 9780787903442 - April 29, 1997
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Why Didn't You Say That in the First Place?: How to Be Understood at Work

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With specific advice on how to increase the odds of being understood, this work explores the power of strategic talk, talk versus the written word, and verbal stereotypes. It offers suggestions for using the power of talk: asking questions, telling stories and restating what we hear.


183 pages, illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released April 29, 1997
ISBN13 9780787903442
Publishers John Wiley & Sons Inc
Pages 208
Dimensions 161 × 234 × 14 mm   ·   290 g

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