Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals - Lipsky, David B. (Cornell University) - Books - John Wiley & Sons Inc - 9780787964344 - May 16, 2003
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Lipsky, David B. (Cornell University)
Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals

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Presents examples as well as methods and tools for integrating systems of dispute resolution into standard corporate procedures. This book investigates how the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships, and race, age, and gender discrimination complaints.

432 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released May 16, 2003
ISBN13 9780787964344
Publishers John Wiley & Sons Inc
Pages 432
Dimensions 161 × 238 × 33 mm   ·   720 g

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