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Total Quality Management in Human Service Organizations - Sage Human Services Guides Lawrence L. Martin
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Total Quality Management in Human Service Organizations - Sage Human Services Guides
Lawrence L. Martin
Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
112 pages, 1, black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | October 20, 1993 |
| ISBN13 | 9780803949508 |
| Publishers | SAGE Publications Inc |
| Pages | 112 |
| Dimensions | 216 × 141 × 8 mm · 170 g |
| Language | English |
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