Quality Improvement in European Public Services: Concepts, Cases and Commentary - Pollitt, Christopher, C - Books - SAGE Publications Inc - 9780803974647 - June 13, 1995
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Pollitt, Christopher, C
Quality Improvement in European Public Services: Concepts, Cases and Commentary

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Provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. This title shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.

208 pages, 1, black & white illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released June 13, 1995
ISBN13 9780803974647
Publishers SAGE Publications Inc
Pages 208
Dimensions 138 × 216 × 15 mm   ·   360 g
Language English  
Editor Bouckaert, Geert
Editor Pollitt, Christopher

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