The Relational Enterprise - Cooper - Books - Amacom - 9780814406694 - December 16, 2001
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Cooper
The Relational Enterprise

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Shows how to integrate people, processes, structure, and technology into a single focused system capable of greater gains than ever before. This title helps forward-thinking businesses reinvent service. It provides a system that truly permits every organization to maximize the lifetime value and profitability of its customers.

272 pages, Ill.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released December 16, 2001
ISBN13 9780814406694
Publishers Amacom
Pages 272
Dimensions 150 × 220 × 20 mm   ·   895 g

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