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Operations Management for Service Industries: Competing in the Service Era Glenn Bassett
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Operations Management for Service Industries: Competing in the Service Era
Glenn Bassett
This book outlines an operations vision based on proven principles of management and organization science that can guide the way into an emerging service era. Glenn Bassett looks at a variety of service industries from the perspective of cost and quality management.
278 pages, black & white illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | November 18, 1992 |
| ISBN13 | 9780899307466 |
| Publishers | Bloomsbury Publishing Plc |
| Pages | 272 |
| Dimensions | 156 × 234 × 17 mm · 566 g |
| Language | English |
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