Emotional Labor: The Origin, Development, and Future of a Key Concept - Elements in Histories of Emotions and the Senses - Cottingham, Marci D. (Kenyon College) - Books - Cambridge University Press - 9781009616294 - July 23, 2026
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Cottingham, Marci D. (Kenyon College)
Emotional Labor: The Origin, Development, and Future of a Key Concept - Elements in Histories of Emotions and the Senses

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In post-industrial economies, service-based jobs now outnumber manufacturing jobs. Analyzing these changes critically, Arlie Hochschild developed the term 'emotional labor' to refer to the new forms of labor expected in the service sector. This Element traces the term's origin, scholarly development, popular uses, and future possibilities.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released July 23, 2026
ISBN13 9781009616294
Publishers Cambridge University Press
Pages 82
Dimensions 150 × 220 × 20 mm   ·   255 g

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