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Managing Hospitality Organizations: Achieving Excellence in the Guest Experience Robert C. Ford 3 Revised edition
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience
Robert C. Ford
Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.
656 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | March 29, 2024 |
| ISBN13 | 9781071876275 |
| Publishers | SAGE Publications Inc |
| Pages | 656 |
| Dimensions | 255 × 204 × 40 mm · 1.54 kg |