People Love You: The Real Secret to Delivering Legendary Customer Experiences - Jeb Blount - Jeb Blount - Books - John Wiley & Sons Inc - 9781118433249 - January 25, 2013
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Jeb Blount
People Love You: The Real Secret to Delivering Legendary Customer Experiences - Jeb Blount 1st edition

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What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember.

181 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released January 25, 2013
ISBN13 9781118433249
Publishers John Wiley & Sons Inc
Pages 192
Dimensions 143 × 223 × 18 mm   ·   376 g
Language English  

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