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UnSelling: The New Customer Experience Scott Stratten 1st edition
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UnSelling: The New Customer Experience
Scott Stratten
UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality.
240 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | September 29, 2014 |
| ISBN13 | 9781118943007 |
| Publishers | John Wiley & Sons Inc |
| Pages | 240 |
| Dimensions | 181 × 244 × 22 mm · 421 g |
| Language | English |
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