Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters - Cecilia Varcasia - Books - Palgrave Macmillan - 9781137286178 - October 16, 2013
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Cecilia Varcasia
Business and Service Telephone Conversations: An Investigation of British English, German and Italian Encounters

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This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U. K, Germany and Italy analysing the different response formats and their grammatical configuration.

200 pages, 14 black & white tables, 1 figures

Media Books     Hardcover Book   (Book with hard spine and cover)
Released October 16, 2013
ISBN13 9781137286178
Publishers Palgrave Macmillan
Pages 181
Dimensions 139 × 223 × 17 mm   ·   354 g

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