South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace - Technology, Work and Globalization - Leslie P. Willcocks - Books - Palgrave Macmillan - 9781137474049 - February 12, 2015
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Leslie P. Willcocks
South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace - Technology, Work and Globalization

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Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

240 pages, 8 black & white tables, 15 figures

Media Books     Hardcover Book   (Book with hard spine and cover)
Released February 12, 2015
ISBN13 9781137474049
Publishers Palgrave Macmillan
Genre Interdisciplinary Studies > African Studies
Pages 211
Dimensions 245 × 166 × 19 mm   ·   512 g

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