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Managing Quality Des Bell 1st edition
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Managing Quality
Des Bell
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.
It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
256 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | December 2, 2016 |
| ISBN13 | 9781138155947 |
| Publishers | Taylor & Francis Ltd |
| Pages | 256 |
| Dimensions | 150 × 220 × 20 mm · 453 g |
| Language | English |
