Five Star Service: How to deliver exceptional customer service - Michael Heppell - Books - Pearson Education Limited - 9781292100203 - September 24, 2015
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Michael Heppell
Five Star Service: How to deliver exceptional customer service 3rd edition

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Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!

296 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released September 24, 2015
ISBN13 9781292100203
Publishers Pearson Education Limited
Pages 296
Dimensions 138 × 215 × 19 mm   ·   382 g

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