Service Science, Management and Engineering: Education for the 21st Century - Service Science: Research and Innovations in the Service Economy - Bill Hefley - Books - Springer-Verlag New York Inc. - 9781441945686 - November 19, 2010
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Bill Hefley
Service Science, Management and Engineering: Education for the 21st Century - Service Science: Research and Innovations in the Service Economy Softcover reprint of hardcover 1st ed. 2008 edition

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Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) - Education for the 21st Century.

412 pages, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 19, 2010
ISBN13 9781441945686
Publishers Springer-Verlag New York Inc.
Pages 384
Dimensions 155 × 235 × 21 mm   ·   576 g
Language English  
Editor Hefley, Bill
Editor Murphy, Wendy

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