Handbook of Research on Retailer-consumer Relationship Development - Fabio Musso - Books - IGI Global - 9781466660748 - May 31, 2014
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Handbook of Research on Retailer-consumer Relationship Development 1st edition

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Though based on an economic transition, retailer-consumer relationship is also influenced by non-economic factors and is a context of social interaction. With the emergence of modern merchandising techniques and a rise in large retail companies, consumers have become increasingly vigilant of practice within the retail industry.

Handbook of Research on Retailer-Consumer Relationship Development offers a complete and updated overview of various perspectives relating to customer relationship management within the retail industry and stimulates the search for greater integration of these views in further research. Offering different angles to analyze the exchange between the retailer and the consumer, this handbook is a valuable tool for professionals and scholars seeking to upgrade their knowledge, as well as for upper-level students.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released May 31, 2014
ISBN13 9781466660748
Publishers IGI Global
Pages 589
Dimensions 150 × 220 × 20 mm   ·   1.72 kg
Language English  
Contributor Elena Druica
Contributor Fabio Musso