Conducting the Reference Interview: a How-to-do-it Manual - How-to-do-it Manuals - Catherine Sheldrick Ross - Books - Neal-Schuman Publishers Inc - 9781555706555 - 2009
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Catherine Sheldrick Ross
Conducting the Reference Interview: a How-to-do-it Manual - How-to-do-it Manuals 2 Rev edition

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Teaches you to understand the needs of public, academic and special library users across different virtual settings - email, text messaging, and social networking websites - as well as in traditional and face-to-face models of communication. This book includes exercises and examples to help you practice effective reference transactions.

225 pages, illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released 2009
ISBN13 9781555706555
Publishers Neal-Schuman Publishers Inc
Pages 225
Dimensions 213 × 275 × 20 mm   ·   839 g
Language English  

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