Telephone Skills At Work - Judith Fisher - Books - McGraw-Hill Education - Europe - 9781556238581 - May 22, 1993
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Judith Fisher
Telephone Skills At Work Ed edition

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In today's technology-driven business world, there's an essential set of rules for using the telephone successfully. This book goes beyond the basics and explains how to make the telephone a strategic tool for handling complaints, improving customer skills, and more.

100 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released May 22, 1993
ISBN13 9781556238581
Publishers McGraw-Hill Education - Europe
Pages 100
Dimensions 183 × 231 × 8 mm   ·   222 g

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