They Just Don't Get It!: Changing Resistance into Understanding - Yerkes - Books - Berrett-Koehler - 9781576753286 - June 1, 2005
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Yerkes
They Just Don't Get It!: Changing Resistance into Understanding

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When 'they' don't get it, what do we do? Typically, we push harder, talk louder, and insist more intensely. We assume that their not getting it is a problem with them. In truth, when they don't get it, the problem lies with us. This book presents a business parable that explores this universal concept and provides five keys the reader can employ.

144 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released June 1, 2005
ISBN13 9781576753286
Publishers Berrett-Koehler
Pages 168
Dimensions 57 × 88 × 7 mm   ·   353 g
Illustrator Dewey, Ben

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