Tele-Stress: Relief for Call Center Stress - Stephen Coscia - Books - Taylor & Francis Ltd - 9781578200290 - January 11, 1998
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Stephen Coscia
Tele-Stress: Relief for Call Center Stress 2nd edition

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This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;

124 pages, 1, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 11, 1998
ISBN13 9781578200290
Publishers Taylor & Francis Ltd
Pages 130
Dimensions 152 × 229 × 7 mm   ·   240 g
Language English  

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