Achieving Service Excellence - Carl M. Chang - Books - Business Expert Press - 9781606495445 - November 20, 2013
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Carl M. Chang
Achieving Service Excellence

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Discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.

148 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 20, 2013
Original release date 2014
ISBN13 9781606495445
Publishers Business Expert Press
Pages 125
Dimensions 219 × 154 × 8 mm   ·   208 g
Language English  

See all of Carl M. Chang ( e.g. Paperback Book )