Service Mining - Wei Lun Chang - Books - Business Expert Press - 9781606495742 - January 31, 2014
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Wei Lun Chang
Service Mining

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Information technology and the discipline of service science have changed the way we think about, develop and deliver service and services. This book introduces a novel concept, service mining, to address several research areas from the viewpoints of technology, model-building, management, and application.

120 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 31, 2014
ISBN13 9781606495742
Publishers Business Expert Press
Pages 115
Dimensions 155 × 230 × 8 mm   ·   172 g
Language English  

See all of Wei Lun Chang ( e.g. Paperback Book )