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Applying Service Science in Business Hunter Hastings
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Applying Service Science in Business
Hunter Hastings
A book that expounds the six principles of Service Science, including the all-important principle of value co-creation (between the producer and the customer, the employee and the hierarchy). It describes the tools for application of the principles, from modular business architecture to the global, mobile and social business tools.
200 pages, black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | January 24, 2014 |
| ISBN13 | 9781606496626 |
| Publishers | Business Expert Press |
| Pages | 200 |
| Dimensions | 153 × 229 × 9 mm · 231 g |
| Language | English |
