Customer Service Essentials: Lessons for Africa and Beyond - Robert E. Hinson - Books - Information Age Publishing - 9781641136860 - August 13, 2019
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Robert E. Hinson
Customer Service Essentials: Lessons for Africa and Beyond

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A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

252 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released August 13, 2019
ISBN13 9781641136860
Publishers Information Age Publishing
Pages 252
Dimensions 150 × 220 × 20 mm   ·   539 g
Language English  

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