Business Relationship Manager: Careers in IT service management - BCS Guides to IT Roles - Ernest Brewster - Books - BCS Learning & Development Limited - 9781780172507 - June 30, 2014
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Ernest Brewster
Business Relationship Manager: Careers in IT service management - BCS Guides to IT Roles

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Business relationship management (BRM) is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible introduction to the role of a BRM manager gives practical guidance to those new to the role or interested in getting a better understanding of what it entails.

160 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 30, 2014
ISBN13 9781780172507
Publishers BCS Learning & Development Limited
Pages 190
Dimensions 131 × 198 × 10 mm   ·   214 g
Language English  

See all of Ernest Brewster ( e.g. Paperback Book )