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Delivering ITSM for Business Maturity: A Practical Framework - Emerald Points Weed-Schertzer, Beverly (Edify IT, USA)
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Delivering ITSM for Business Maturity: A Practical Framework - Emerald Points
Weed-Schertzer, Beverly (Edify IT, USA)
IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.
166 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | March 6, 2019 |
| ISBN13 | 9781789732542 |
| Publishers | Emerald Publishing Limited |
| Pages | 200 |
| Dimensions | 197 × 129 × 28 mm · 219 g |
| Language | English |
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