Insights, Innovation, and Analytics for Optimal Customer Engagement -  - Books - IGI Global - 9781799839194 - February 12, 2021
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Insights, Innovation, and Analytics for Optimal Customer Engagement

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Covers the latest research in customer engagement, and includes underlying theories, innovative methods, a review of existing literature, engagement analytics, and insights for marketers with reference to customer engagement. The book covers various product categories, industries, and sectors that are working to engage customers in creative ways.


325 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released February 12, 2021
ISBN13 9781799839194
Publishers IGI Global
Pages 325
Dimensions 150 × 220 × 20 mm   ·   839 g
Language English  
Editor Nagaraj, Samala

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