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The Machine Age of Customer Insight
The Machine Age of Customer Insight
The Machine Age of Customer Insight demonstrates the impact of machine learning and data analytics, combining an academic state-of-the-art overview of machine learning with cases from well-known companies. These cases show the opportunities and challenges of the transformation process for business and for customer insights more specifically.
256 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | March 15, 2021 |
| ISBN13 | 9781839096976 |
| Publishers | Emerald Publishing Limited |
| Pages | 240 |
| Dimensions | 247 × 173 × 20 mm · 436 g |
| Language | English |
| Editor | Bellis, Emanuel de (University of Lausanne, Switzerland) |
| Editor | Burghartz, Pia (University of St. Gallen, Switzerland) |
| Editor | Einhorn, Martin (Porsche, Germany) |
| Editor | Herrmann, Andreas (University of St. Gallen, Switzerland) |
| Editor | Loffler, Michael (Porsche, Germany) |