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Implementierung Von Service-qualitat Basierend Auf Iso / Iec 20000 Michael Kunas German edition
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Implementierung Von Service-qualitat Basierend Auf Iso / Iec 20000
Michael Kunas
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | February 12, 2012 |
| ISBN13 | 9781849283311 |
| Publishers | ITGP |
| Pages | 116 |
| Dimensions | 186 × 25 × 242 mm · 145 g |
| Language | English German |
![Cover for Michael Kunas · Implementing Service Quality Based on Iso / Iec 20000: 3rd Edition (Paperback Book) [Updated edition] (2012)](https://imusic.b-cdn.net/images/item/original/424/9781849284424.jpg?michael-kunas-2012-implementing-service-quality-based-on-iso-iec-20000-3rd-edition-paperback-book&class=scaled&v=1408594678)
![Cover for Michael Kunas · Implementación De Calidad De Servicio Basado en Iso / Iec 20000 - Guía De Gestión (Paperback Book) [Spanish edition] (2012)](https://imusic.b-cdn.net/images/item/original/533/9781849283533.jpg?michael-kunas-2012-implementacion-de-calidad-de-servicio-basado-en-iso-iec-20000-guia-de-gestion-paperback-book&class=scaled&v=1408594845)