Service: Brief Lessons and Inspiring Stories : a Book to Inspire and Celebrate Your Achievements (Lessons Learned) - Jim Williamson - Books - Compendium Inc - 9781888387773 - April 15, 2003
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Jim Williamson
Service: Brief Lessons and Inspiring Stories : a Book to Inspire and Celebrate Your Achievements (Lessons Learned)

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This is Jim Williamson's long-awaited guide book for today's high-performance service organization. Williamson's premise is a powerful one: The sole purpose of business is to create, serve and satisfy a customer, from beginning to end---and that's EVERYONE'S job. Delivering extraordinary customer value. Getting the sales and service team to beat with one heart. Focusing on the customer rather than ourselves. This is the spirit of every spread.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released April 15, 2003
ISBN13 9781888387773
Publishers Compendium Inc
Pages 60
Dimensions 160 × 11 × 152 mm   ·   181 g
Language English  

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