BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns - Bill Eddy - Books - HCI Press - 9781936268726 - October 30, 2014
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Bill Eddy
BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition

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The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.

176 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released October 30, 2014
ISBN13 9781936268726
Publishers HCI Press
Pages 176
Dimensions 141 × 215 × 10 mm   ·   232 g
Language English  

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