Telephoner en anglais. Phoning in english - Patricia Levanti - Books - Eyrolles Group - 9782708129962 - June 21, 2003
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Patricia Levanti
Telephoner en anglais. Phoning in english

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Établir un bon contact au téléphone, savoir passer le barrage du standard, prendre efficacement des rendez-vous, poser sa voix, garder le contrôle du dialogue, répondre aux objections... cela s'apprend.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 21, 2003
ISBN13 9782708129962
Publishers Eyrolles Group
Pages 230
Dimensions 148 × 210 × 12 mm   ·   281 g
Language French  

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