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The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction Claes Fornell 2020 edition
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The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
Claes Fornell
211 pages, 20 Illustrations, black and white; XIII, 211 p. 20 illus.
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | August 26, 2021 |
| ISBN13 | 9783030135645 |
| Publishers | Springer Nature Switzerland AG |
| Pages | 211 |
| Dimensions | 150 × 220 × 10 mm · 355 g |
| Language | German |
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