Non-Linguistic Analysis of Call Center Conversations - SpringerBriefs in Electrical and Computer Engineering - Sunil Kumar Kopparapu - Books - Springer International Publishing AG - 9783319008967 - August 14, 2014
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Sunil Kumar Kopparapu
Non-Linguistic Analysis of Call Center Conversations - SpringerBriefs in Electrical and Computer Engineering 2015 edition

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The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. The author analyzes "how" the conversation happens and not "what" the conversation is about by audio signal processing and analysis.

95 pages, 21 black & white illustrations, 26 colour illustrations, 3 black & white tables, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 14, 2014
ISBN13 9783319008967
Publishers Springer International Publishing AG
Pages 83
Dimensions 147 × 234 × 6 mm   ·   145 g
Language English  

Mere med samme udgiver

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