Driving Service Productivity: Value-Creation Through Innovation - Management for Professionals - John Bessant - Books - Springer International Publishing AG - 9783319059747 - August 26, 2014
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Driving Service Productivity: Value-Creation Through Innovation - Management for Professionals 2014 edition

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In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be "productive", but it is far less clear what this exactly means.


240 pages, 25 black & white illustrations, biography

Media Books     Hardcover Book   (Book with hard spine and cover)
Released August 26, 2014
ISBN13 9783319059747
Publishers Springer International Publishing AG
Genre Aspects (Academic) > Business Aspects
Pages 230
Dimensions 162 × 243 × 18 mm   ·   517 g
Language French  
Editor Bessant, John
Editor Lehmann, Claudia
Editor Moeslein, Kathrin M.

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