Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World (R), Florida, USA - Advances in Intelligent Systems and Computing - - Books - Springer International Publishing AG - 9783319419466 - July 17, 2016
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Advances in The Human Side of Service Engineering: Proceedings of the AHFE 2016 International Conference on The Human Side of Service Engineering, July 27-31, 2016, Walt Disney World (R), Florida, USA - Advances in Intelligent Systems and Computing 1st ed. 2017 edition

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It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.

376 pages, 38 black & white illustrations, 76 colour illustrations, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released July 17, 2016
ISBN13 9783319419466
Publishers Springer International Publishing AG
Pages 364
Dimensions 155 × 235 × 20 mm   ·   569 g
Language German  
Editor Ahram, Tareq Z.
Editor Karwowski, Waldemar

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