Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets - Sanjay Mohapatra - Books - Springer International Publishing AG - 9783319885032 - August 29, 2018
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Sanjay Mohapatra
Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets Softcover reprint of the original 1st ed. 2018 edition

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This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals.

106 pages, 29 Illustrations, color; 7 Illustrations, black and white; XVI, 106 p. 36 illus., 29 illu

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 29, 2018
ISBN13 9783319885032
Publishers Springer International Publishing AG
Pages 106
Dimensions 150 × 220 × 10 mm   ·   201 g
Language German  

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