Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty - Michael D Johnson - Books - Springer Fachmedien Wiesbaden - 9783322845115 - February 19, 2012
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Michael D Johnson
Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty Softcover reprint of the original 1st ed. 1997 edition

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380 pages, 19 black & white tables, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released February 19, 2012
ISBN13 9783322845115
Publishers Springer Fachmedien Wiesbaden
Pages 372
Dimensions 170 × 240 × 20 mm   ·   603 g
Language German  
Editor Gustafsson, Anders
Editor Herrmann, Andreas
Editor Huber, Frank
Editor Johnson, Michael D.

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